FAQ|Frequently Asked Questions
Your Questions · Answered
Yes, COA and SDS are provided for all shipments. Technical Data Sheet (TDS) is also available if required.
Yes, small samples (100g–1kg) can be arranged for testing. Courier costs are usually borne by the buyer.
MOQ is usually 1 ton for trial orders. Some products can be supplied in 25kg bags for evaluation.
Standard packaging includes 25kg bags, 25kg fiber drums, or jumbo bags. Customization can be discussed if needed.
Normally 10–20 days after order confirmation, depending on stock status and production schedule.
Payments are usually made by T/T bank transfer. For long-term cooperation, other terms may be negotiable.
Each batch is supplied with COA / SDS. Third-party inspection (SGS / BV) can be arranged. If quality does not match the COA, we will coordinate replacement or refund.
Yes, we provide COA, SDS, Certificate of Origin, and Packing List. Additional documents (REACH, FDA, etc.) are available on request.